Privacy Policy

Last updated: August 1st, 2025

At Completely Costa Rica, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and tourism services.

1. Information We Collect

We collect personal information when you:

Make a booking or request information
Participate in surveys or promotion
Browse our website

This information may include:

Full name
Email address
Phone number
Country of residence
Travel preferences
Payment details (securely processed by third-party providers)

2. How We Use Your Information

We use your information to:

Process bookings and inquiries
Personalize itineraries and recommendations
Send relevant communications about your trip
Improve our services and user experience
Comply with legal obligations

We do not share your personal information with third parties, except when necessary to provide services (e.g., hotels, tour guides, transportation providers) or when required by law.

3. Data Protection

We implement technical and organizational security measures to protect your information from unauthorized access, loss, or alteration. Our site uses secure protocols (SSL), and we work with trusted service providers.

4. Use of Cookies

Our website uses cookies to enhance navigation, analyze traffic, and personalize content. You can configure your browser to reject cookies, although this may affect site functionality.

5. Your Rights

You have the right to:

Access your personal information
Request correction or deletion of your data
Withdraw consent for data usage
File a complaint with the relevant data protection authority

To exercise these rights, contact us at: info@completelycr.com

6. International Transfers

If you access our site from outside Costa Rica, please note that your information may be transferred to and processed in Costa Rica, where our operations are based. We are committed to protecting your data by international standards.

7. Contact Us

If you have any questions about this policy or how we handle your information, feel free to reach out:

WWW.COMPLETELYCR.COM
Email: info@completelycr.com
Phone: 22258630 / 25241400 / 22348827
Address: Barrio Francisco Peralta, calles 27 & 29, ave. 2. San José.